Frequently Asked Questions
1. Do you ship internationally?
Yes, we ship worldwide. Shipping fees and delivery times may vary depending on your location.
2. How long does shipping take?
Delivery typically takes 5–15 business days, depending on the destination country and customs processing.
3. Where do you ship from?
All products are shipped from South Korea.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email.
5. What payment methods do you accept?
We accept PayPal and major credit/debit cards.
6. Do I need an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track your orders more easily.
7. Can I cancel or change my order?
Orders can only be modified or canceled within a short time after placing them. Please contact us as soon as possible.
8. Will I have to pay customs or import taxes?
Depending on your country, additional customs duties or taxes may apply. These are the responsibility of the customer.
9. What is your return policy?
We accept returns for damaged or defective products. Please contact us within 7 days of receiving your order.
10. How can I contact customer support?
You can reach us via email at:
👉 bl24shop00@email.com